Terms of Service

Last updated: March 2026

These Terms of Service (“Terms”) govern your access to and use of YapYapGo (“the Service”), operated by Toby Dobson Labs Ltd, a company incorporated in England and Wales (“we”, “us”, “our”). YapYapGo is a trading name of Toby Dobson Labs Ltd.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About the Service

YapYapGo is a web-based classroom speaking practice tool for English language teachers. It provides conversation modes, student pairing, question banks, timers, and AI-generated discussion prompts to support speaking lessons.

The Service is intended for use by adult teachers and educators. By using the Service, you confirm that you are at least 18 years of age.

2. Your Account

You must register for an account to access certain features. You agree to provide accurate information and keep it up to date. You are responsible for maintaining the security of your account and password. You must notify us promptly at hello@yapyapgo.com if you suspect any unauthorised access to your account.

We may suspend or terminate your account if you provide false information or breach these Terms.

3. Subscriptions and Billing

YapYapGo offers a free tier and paid subscription plans (Basic and Premium), billed monthly. Subscriptions renew automatically unless cancelled.

You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not offer pro-rated refunds for partial months, but if you believe you have been charged in error, contact us at hello@yapyapgo.com within 7 days and we will review your request.

Payments are processed by Stripe. We do not store your card details. By subscribing, you authorise Stripe to charge your payment method on a recurring monthly basis.

We reserve the right to change pricing with reasonable notice. You will be notified by email before any price change affects your subscription.

4. Free Tier

The free tier provides access to a limited set of features with no time restriction. If you downgrade from a paid plan to free, your saved class data will be retained but locked until you reactivate a paid subscription.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer, copy, scrape, or reproduce any part of the Service or its content without our written permission
  • Use automated tools, bots, or scripts to access the Service
  • Attempt to gain unauthorised access to our systems or another user’s account
  • Use the Service to distribute malware or harmful content
  • Resell, sublicense, or commercially exploit the Service without our express written consent

6. Intellectual Property

All content, software, question banks, design, and functionality within YapYapGo is owned by or licensed to Toby Dobson Labs Ltd and is protected by copyright and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose. Nothing in these Terms transfers any intellectual property rights to you.

If you send us feedback or suggestions about the Service, you agree that we may use that feedback without restriction or compensation.

7. User Data

You retain ownership of any data you enter into the Service, including class names and student names. We process this data in accordance with our Privacy Policy.

We maintain backups of data as part of our infrastructure, but you are responsible for maintaining your own records where necessary. We are not liable for any loss or corruption of data.

8. AI Features

Premium subscribers can use AI-powered features (AI Discussion and AI Debate motion generation), which use the Anthropic API to generate content. AI-generated content is provided for classroom use only. We do not guarantee the accuracy, appropriateness, or completeness of AI-generated content and accept no liability for its use.

9. Service Availability

We aim to keep YapYapGo available at all times, but we do not guarantee uninterrupted access. We may carry out maintenance, updates, or make changes to the Service at any time. We will endeavour to provide notice of planned downtime where possible.

We are not liable for any loss or inconvenience caused by interruptions to the Service.

10. Disclaimer

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by applicable law, our total liability to you for any claim arising from your use of the Service will not exceed the total amount you have paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless Toby Dobson Labs Ltd and its officers from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time for breach of these Terms or for any other reason at our discretion. You may terminate your account at any time by contacting us at hello@yapyapgo.com.

Upon termination, your right to use the Service ceases immediately.

14. Dispute Resolution

We hope to resolve any concerns informally. If you have a complaint, please contact us at hello@yapyapgo.com and we will try to resolve it within 30 days.

If informal resolution fails, disputes shall be referred to binding arbitration under the Rules of the International Commercial Arbitration Court (European Arbitration Chamber, Belgium). Arbitration shall take place in London, England, conducted in English. The governing law shall be the law of England and Wales.

Nothing in this clause prevents either party from seeking injunctive relief to protect intellectual property rights or prevent unauthorised use.

15. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute not referred to arbitration.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

17. Contact

Toby Dobson Labs Ltd
Trading as YapYapGo
hello@yapyapgo.com
yapyapgo.com/contact